Onboarding Experience Survey

Your honest feedback helps us improve the experience for the next person who joins the team — there are no wrong answers here.

Before You Start

Your Details

Employee Name

Manager Name

Position

Company Name

The Big Picture

General Reflection

What are your thoughts on the expectations for your role at (name of company)? Are there any areas where you feel more clarity would help?

How does your experience in the role so far compare to what you initially expected?

What tools or resources do you find most helpful in your role? Are there any additional support or resources you think would improve your ability to succeed?

Is the job what you expected it to be?

Do you feel like you have all the tools and resources to perform your job successfully?

What is the biggest challenge you've faced so far?

What can we do to help you do your job even better?

What could we change or add to improve our onboarding process?

What do you like the most about our onboarding process?

Is there something that you don't like about our onboarding process?

Please share any additional feedback or recommendations you may have to improve the organization's hiring and onboarding processes.

Resources & Support

Do you have all the resources you need to perform well in your role (training, software, equipment, etc.)? If not, what are you missing?

How satisfied are you with your workload?

Role & Responsibilities

Do you understand how your role is aligned with the company's mission/vision?

Do you feel your manager's expectations of you are clear?

How satisfied are you with the feedback you get from your manager?

From 1 to 5, how comfortable do you feel sharing your ideas with your manager? (5 = I feel completely at ease)

Speaking Up

Support & Feedback

Who do you talk to when you have questions about your work? Do you feel comfortable asking?

Have you had any uncomfortable situations or conflicts with supervisors, co-workers, or customers?

How does it go when your supervisor offers constructive criticism or corrects your work?

Do you feel you are receiving enough feedback?

Do you believe your ideas and suggestions are valued? Give examples.

Which co-workers have been especially helpful since you arrived?

How would you rate leadership communication overall? (1 = lowest, 10 = highest)

Getting Up to Speed

Training & Readiness

Can you share your experience with the training materials provided? Were they comprehensive and easy to follow?

Did you receive the necessary training in your first week to perform well in your role?

Is there any specific training you feel you need to be successful?

Do you feel adequately prepared to handle your tasks and responsibilities independently?

Do you feel you're able to be productive and effective in your position? Can you discuss why or why not?

Do you have enough, too much, or too little time to do your work?

Getting Settled

First Days & Culture

What, if anything, would have made your first day or week better?

How would you describe the support you received from your team and managers during your initial days?

Did you feel welcome by your team members and the company as a whole?

Were there any aspects of the company's culture or values that you found surprising or that particularly resonated with you?

Did you get to meet key team members or departments crucial to your role? How did those interactions go?

Have you been introduced to any ongoing projects or initiatives? How do you feel about your involvement?

I feel like I fit in with the company culture.

Overall, I am satisfied with the onboarding process.

Retrospective

Looking Back

In retrospect, what could we have done differently in setting your expectations appropriately — for the company overall, and for your job specifically?

Compare the organization to what we explained it would be like during hiring.

Tell us what you still don't understand about your job or about the organization.

Why do you think we selected you as an employee?

Only ask this next one if you're prepared to follow up with real action — otherwise it can build expectations you don't deliver on.

What do you need to learn to improve? What can the organization do to help you become more successful in your job?

Team Dynamics & Relationships

What do you like about your role and (name of company)?

What do you think could be improved?

How good is your relationship with your colleagues?

Self Reflection

What's going well? What have been the highlights of your experience so far?

What could be improved?

Do you have any questions or comments about (name of company)?